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16 Miles Rewards

16 Mile Rewards

Sign in to see current ways to earn, your points balance, and how much you can apply at checkout.

Sign in or create an account to earn points on purchases that earn rewards and see your balance.

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Ways to earn

  • 1 point / $1 On eligible products in qualifying orders
  • 500 points When a referred friend places a qualifying order
  • 250 points Friend bonus after their first completed referral order

Using your points

  • 100 points gives you $1.00 off your order
  • No redemption cap on how much of an order you can cover with points
  • Points never expire

Reward tiers

Your tier is based on all the reward points you have earned. Using points or letting them expire does not lower that total.

Bronze

0+ lifetime points

Standard support and full menu access.

Silver

400+ lifetime points

Priority support.

Gold

1000+ lifetime points

Priority support and early viewing of new drops.

Create an account or sign in before ordering to earn points, check your balance, and apply available points at checkout.

How rewards work

  1. Sign in before you order. Points cannot be added to a guest order later.
  2. Place an order that earns points. Checkout will show how many points you can earn.
  3. Wait until the order is complete. Cancelled, failed, or refunded orders do not earn points.
  4. Use points at checkout. Your balance and its dollar value will be shown before you apply it.

What may not earn points

  • Delivery fees and complimentary samples
  • Products excluded from the rewards program
  • Cancelled, failed, or refunded orders
  • Guest orders

Using points with other offers

Coupons, first-order offers, gift cards, referrals, and points may not always be combined. Checkout shows which offers can be used together on your order. Points have no cash value and cannot be transferred between customer accounts unless the program rules say otherwise.

Returns and adjustments

If an order is cancelled, refunded, or changed, points earned from that purchase may be removed. Points used on the order may be returned to your account after we finish the change.

Where to find your balance

Sign in to My Account to see your points. If something looks wrong, contact us with the order number. Never send your password.

Rewards questions

Can I earn points as a guest?

No. Sign in before checkout so the points can be added to your account.

Are points the same as cash?

No. Points cannot be withdrawn as cash.

Can the program change?

Yes. We may change how points are earned or used, which products qualify, and whether points expire. We will show the current rules in your account and at checkout.

Text us437-727-1154