Tell us what you need help with.
Call or text us if you have a question before ordering or need help with an existing order. A real person will answer during delivery hours.
Send us your order number.
Tell us briefly what you need help with. We can check payment, preparation, local delivery, or Canada Post tracking.
Have a question?
Ask us about a product, the minimum order, payment, local delivery, or mail order before you check out.
See if we deliver to you.
Enter your L9T, L9E, or L0P postal code. Checkout will show the delivery fee and estimated timing.
Support hours
Monday–Saturday
10 AM–10 PM
Sunday
10 AM–8 PM
Holiday hours may vary.
Help us find the answer faster.
- Your order number, if an order has already been placed
- The phone number or name used at checkout
- A short explanation of the question or problem
- Any unit, buzzer, gate, or delivery detail the driver needs
We will never ask for your password or banking login.
Do not text passwords, online-banking credentials, full payment-card numbers, or identification photos. For an Interac question, send the order number—not a screenshot showing private account information.
Looking for a quick answer?
Track your order or read the most common questions.